Engagio.ie Terms & Conditions
Effective Date: 01/01/2025
Welcome to Engagio.ie. By using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. Introduction
These Terms & Conditions govern the use of Engagio.ie and our printing and digital marketing services. By accessing or purchasing from our Site, you accept these terms in full. If you do not agree, please do not use our services.
2. Services Provided
Engagio.ie offers printing services, digital marketing, graphic design, and promotional products. Details of available services can be found on our website.
3. Pricing, Ordering & Payments
All prices listed in the Prices section of our website are guide prices only and may be subject to change based on project requirements.
A final price will be confirmed before an order is processed.
All prices are listed in EUR (€) and include VAT where applicable.
Payment must be made in full before any order is processed.
We accept credit/debit cards and bank transfers.
Once an order is placed, changes may not be possible if production has already started.
4. Turnaround Times & Delivery
We strive to meet estimated delivery times, but delays may occur due to unforeseen circumstances.
Engagio.ie is not responsible for delays caused by third-party couriers.
Customers must provide accurate delivery details; incorrect information may result in delays or additional charges.
5. Refunds & Cancellations
Orders cannot be canceled once production has started.
Refunds/replacements are offered only if there is a clear printing error or product defect caused by Engagio.ie.
Customers must report any issues within 48 hours of receiving their order, providing photos of the issue.
6. File Submission & Print Quality
Customers are responsible for providing print-ready files.
Engagio.ie is not liable for printing issues caused by low-resolution images, incorrect colors, or formatting errors in submitted files.
We may adjust files for printing purposes but are not responsible for design changes unless agreed upon in advance.
7. Digital Marketing Services
Our digital marketing services (social media, branding, paid ads, etc.) are provided based on agreed strategies.
Engagio.ie does not guarantee specific results (e.g., website traffic, social media engagement, or conversions) as they depend on multiple factors.
8. Intellectual Property & Ownership
All content on Engagio.ie (logos, designs, text, images) is the intellectual property of Engagio.ie and cannot be copied or used without permission.
Customers retain ownership of any files they provide for printing but grant Engagio.ie the right to use them for production purposes only.
Web Design:
Clients retain ownership of all content they provide (logos, images, text).
Engagio.ie retains the right to display the completed website in our portfolio unless the client requests otherwise.
Custom website designs created by Engagio.ie cannot be resold or reused without permission.
9. Limitation of Liability
Engagio.ie is not responsible for losses due to delayed orders, misprints caused by incorrect customer files, or third-party service failures.
Losses due to delayed orders or misprints caused by incorrect customer files.
Website downtime due to third-party hosting provider issues.
Failure to achieve specific marketing or SEO results.
Our liability is limited to the value of the order placed.
10. Third-Party Links & Services
Our website may contain links to third-party services (e.g., hosting providers, stock images).
Engagio.ie is not responsible for the policies, actions, or reliability of third-party providers.
11. Changes to Terms & Conditions
Engagio.ie may update these terms at any time.
Customers should review them periodically.
Continued use of our services after updates implies acceptance of the new terms.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact us via the details provided on our Contact page.